Online Payment Terms
Credit Cards, Payment Instructions, Terms and Conditions
Payments are non-refundable. In the event of postponement/cancellations, any amount paid will be applied to future tours through Karibu Adventure for a period of 12 months. Payments may be applied towards others traveling at your request. Certain lodges and hotels may have more strict cancellation policies that may reduce the amount applied to future tours.
Online payment – we accept visa/mastercard and American express payments. For this our bank will add a 3.5% fee. The payment web page is operated by pesapal, CRDB BANK and KCB BANK and we are never given your bank card information. Before you make a payment we will need details from each person making a payment:
- Name as written on the bank card
- Email address
- Phone number
- Zip/Postal Code
After you give us this information we have to create an invoice and send the link to make the payment. It is important that you let your bank know that you will be making a payment to Tanzania or possibly the transaction will be blocked as suspicious and unusual. If your transaction is declined, inform your bank and try again, the invoice will still be valid.
Specifics Regarding Cancellations
The country does not make it easy for us to send money outside of Tanzania. If you need to cancel, we cannot guarantee a refund. But if you cancel soon enough after making credit/debit card payment that the charge can be reversed then a refund might be possible. You can transfer the payment amount towards either future travel through Karibu Adventure (within 1 year) or have that amount applied to another person traveling through Karibu Adventure.
Please note that hotels & lodges may have more strict cancellation policies that may reduce the amount available for use.
WIRE TRANSFER/BANK TRANSFER
Transfer details will be emailed on request.
All bank charges are to be settled by the client respectively. This includes transaction fees charged by our bank. Our bank will not charge a fee for wire transfers but your bank will and there may possibly be a 3rd bank involved. From our experience we see bank fees for wire transfers from $35 – $50. The amount charged for a wire transfer is not dependent on the amount sent.
Payments of balances due are accepted in person through bank card in our office in Moshi. A bank fee of 3.5% is added for in person bank card payments.
KDC – MSARANGA OPPOSITE ST ANNE SCHOOL
Karibu Adventure’s and Safaris